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Frequently asked questions
Quickly find answers to the most frequently asked questions about our banking services, products, and policies.
We accept loan applications within 30 days of submission, provided all documents are supplied. Approvals will be made according to credit criteria. Please note that some loans, such as reduced-rate loans, may have specific conditions.
Yes, we offer savings accounts and current accounts with various options. Accounts can be opened online or in branch, and you can easily manage your finances through our mobile app.
We are committed to providing fast and efficient banking solutions to ensure your satisfaction.
Absolutely! If a financial product is not available, you can make a special request on our website or by visiting the branch. We will inform you as soon as the product becomes available, and you can choose to manage it online or in branch. Special requests generally take 1 to 2 weeks to process, depending on availability.
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